Frequently asked questions
When will my salary be paid?
The payment of salaries is made according to the terms outlined in your employment contract.
Why is my salary different compared to the previous month?
Differences in your salary may be due to various factors, such as overtime, additional payments, unpaid leave, deductions, or changes in your tax bracket. For more details, please refer to your payroll analysis or contact the payroll department.
How can I view my payroll details?
Your payroll statement is sent to your email on the payday each month.
What is the amount deducted for contributions or taxes?
Deductions for contributions and taxes are detailed in your payroll statement. The amount is calculated based on your gross salary and applicable legislation. If you need further clarification, please contact the payroll department.
How can I update my bank account for salary payments?
To update your bank account details, send an email to the payroll department with your new account information. Please also attach a document that confirms the account number, such as a bankbook copy or a bank-issued document.
How can I update my personal information (e.g., address, marital status)?
To update your personal details, send the updated information to the payroll department.
What should I do if I cannot attend work?
If you are unable to attend work, inform your supervisor immediately. If necessary, ensure you submit the required documentation as soon as possible.
How can I use my annual leave?
To use your annual leave, discuss your preferred dates with your supervisor. Make sure the dates align with the team’s needs.
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